Terms and conditions

1. Who we are

The 11 Plus Blocks app and this website are provided by [LEGAL ENTITY TO BE CONFIRMED], referred to below as “we”, “our” and “us”. “The app” means the 11 Plus Blocks app on iPhone and iPad. “The site” means this website.

2. Using the app

The app is for practising for the 11 Plus. Use it for that, lawfully, and in a way that fits these terms.

It is built for children of around nine to eleven, so there is nothing in it a child can publish, no messaging, and no way for one user to contact another. Please do not try to work around that, and do not attempt to break, copy, scrape or resell any part of the app or the site.

3. You do not need an account

The app works completely without one. Every question, quiz and flashcard is available with no sign-in at all.

Signing in is optional and exists for two reasons: so a purchase can follow you to a new device, and so your child’s progress follows them between a phone and a laptop. You sign in with Apple or with Google, so we never hold a password of yours. Keeping that Apple or Google account secure is down to you.

You can delete your account whenever you like, from inside the app. That also deletes the copy of your child’s progress that we hold. The app carries on working afterwards, and the progress on the device is not affected.

4. Payment, refunds and your rights as a consumer

The app is free to download and there is content you can use without paying anything. Full access is one optional purchase made inside the app. One payment of £19.99. Not a subscription.

We never take payment on this website. The purchase is a transaction with Apple, made through the App Store, and Apple’s own terms apply to it. We never see your card details, your billing address or any other payment information.

Because Apple takes the money, Apple handles refunds. Request one at reportaproblem.apple.com. We cannot issue a refund ourselves.

Nothing in these terms affects your statutory rights as a consumer in the UK, including your rights under the Consumer Rights Act 2015 and any right to cancel a purchase of digital content under the Consumer Contracts Regulations 2013.

Deleting your account does not remove a purchase. The unlock belongs to the Apple ID or Google account that bought it, so reinstalling on that same store account, or signing in again, brings it back. You do not pay twice.

5. The content in the app

Everything in the app and on the site, including the questions, the explanations, the papers, the artwork and the software, belongs to us or to our licensors, and is protected by intellectual property law.

You may not reproduce, distribute, modify or create derivative works from it without our written permission, and you may not republish or sell it as your own.

The printable papers are the exception, and only in the obvious direction: they are there to be downloaded, printed and worked through by the children you teach or care for. Print as many as you need.

6. Privacy

The app works without an account. Used that way, your child’s progress stays on their own device and in your own cloud backup and we cannot see it. If you sign in, we also keep a copy so it reaches their other devices. There is no analytics, no advertising and no tracking either way. Our privacy policy sets out exactly what is collected and what happens to it.

7. What we can and cannot promise

The app and the site are provided as they are. We do not promise that either will always be available, or that every question will be free of error, though we do correct errors when they are found and we would rather hear about one than not.

The app is practice material. It cannot promise a place at any school, and neither can anything else.

We are not liable for indirect, incidental or consequential loss arising out of your use of the app or the site.

Nothing in these terms limits our liability where the law does not allow it to be limited. That includes liability for death or personal injury caused by our negligence, and for fraud. If you are a consumer, your statutory rights are unaffected.

8. Your responsibility to us

If you break these terms, use the app unlawfully, or infringe somebody else’s rights, and we face a claim, a loss or a cost as a result, you agree to cover it, including reasonable legal costs.

9. Suspending or ending access

We may suspend or end access to the app where these terms are broken or where the app is being used unlawfully.

This does not touch a purchase. As set out in section 4, the unlock belongs to the Apple ID or Google account that bought it.

10. Changes to these terms

We may update these terms from time to time. Any change takes effect once it is published here, and the date at the top of this page changes with it. Continuing to use the app after that means you accept the updated terms.

11. Governing law

These terms are governed by the law of the United Kingdom.

12. Contact

Email feedback@11plusblocks.co.uk, or use the contact form.

---

By using the 11 Plus Blocks app you confirm that you have read and understood these terms and agree to them.